Question

My cell phone's screen is broken, so it doesn't work. How can I repair my cell phone with Samsung Care+?

Answer

Depending on the country, device model and date to purchased country you have signed up, overseas repair service may be possible with Samsung Care+. You can check whether Samsung Care+ is applicable after checking the IMEI or serial number of the device at ASC(Authorized Service Center) in the country where you purchased it or the country where you are currently located. However, when repairing overseas, the cost may be different from when repairing in the country where you signed up, and the repair period may be extended depending on the parts supply schedule.