Home > Software & Apps > Android 14(U OS) One UI 6.1.1 V1.7 > I don't see the Auto record calls menu in the Phone app.
I don't see the Auto record calls menu in the Phone app.
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Question

I don't see the Auto record calls menu in the Phone app.
 

Answer

We have identified that this may occur temporarily if certain environment settings are not processed properly.
 

Please connect to Wi-Fi and restart your phone(Make sure phone stay connected to Wi-Fi even after restarting). This may help resolve the issue(depending on the situation, it may take up to 30 minutes for the menu to appear after restarting the phone).

 

[How to work Record calls]  - *Menu name and path may vary by models
 

1) Record calls automatically

  • Phone app > More options > Settings > Record calls > Auto record calls > turn it On and select type of calls.
     

2) Record calls manually

  •  Phone app during an ongoing call > More options > tab 'Record call'.
     

3) View recorded calls

  • Phone app > More options> Settings > Record calls > Recorded calls

 

[Affected models]

 - Android U OS running with One UI 6.1.1

 

 
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