PROBLEM 1:

Temperature Display Does Not Stay On

• On Samsung fridges, the temperature display will turn off to save energy. However, sometimes people may think the display is broken.
  
  

SOLUTION 1:

Your Display Saves Energy

It is normal if the temperature display on your fridge does not stay illuminated. It turns off automatically to save energy.

• Please press the the buttons on your control panel to see the temperature. The temperature should be displayed automatically.

*If you have pressed one of these buttons and the temperature display does not light up at all, your unit requires service.

PROBLEM 2:

Improper Temperature Display

• Some customers claim that the displayed temperature does not match the fridge's actual temperature.
  
  

SOLUTION 2:

Different Factors Can Affect Cooling

If your display is showing a different temperature than the factory default set temperatures, it could be because:

• Your fridge was unplugged, the power went out, or the fridge was plugged in for the first time.
  
  
  • If one of these situations has happened to you, please set the refrigerator to Power Cool and Power Freeze modes until the unit returns to your desired operating temperature.
    
    
• Your fridge may be in Demo Mode. It is in Demo Mode if the display is showing "OF" (or "OF OF").
  
  
  • To disable Demo Mode (also know as Cooling Off mode), please touch and hold the Energy Saver and Power Freeze buttons on the display panel simultaneously for 3 seconds. Please hold it until you hear a distinctive chime sound and both temperatures for the freezer and fridge are displayed.
    
    

NOTE
If your fridge was in Demo Mode, the compressor will not come on for at least 5 Minutes after Demo Mode has been cancelled.