PROBLEMS COVERED:
- Temperature Display Does Not Stay On
- Improper Temperature Display
PROBLEM 1: Temperature Display Does Not Stay On
- On Samsung fridges, the temperature display will turn off to save energy. However, sometimes people may think the display is broken.
SOLUTION 1: Your Display Saves Energy
It is normal if the temperature display on your fridge does not stay illuminated. It turns off automatically to save energy.
- Please press the the buttons on your control panel to see the temperature. The temperature should be displayed automatically.
*If you have pressed one of these buttons and the temperature display does not light up at all, your unit requires service.
PROBLEM 2: Improper Temperature Display
- Some customers claim that the displayed temperature does not match the fridge's actual temperature.
SOLUTION 2: Different Factors Can Affect Cooling
If your display is showing a different temperature than the factory default set temperatures, it could be because:
- Your fridge was unplugged, the power went out, or the fridge was plugged in for the first time.
- If one of these situations has happened to you, please set the refrigerator to Power Cool and Power Freeze modes until the unit returns to your desired operating temperature.
- Your fridge may be in Demo Mode. It is in Demo Mode if the display is showing "OF" (or "OF OF").
- To disable Demo Mode (also know as Cooling Off mode), please touch and hold the Energy Saver and Power Freeze buttons on the display panel simultaneously for 3 seconds. Please hold it until you hear a distinctive chime sound and both temperatures for the freezer and fridge are displayed.
NOTE If your fridge was in Demo Mode, the compressor will not come on for at least 5 Minutes after Demo Mode has been cancelled. |