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Broken Display Cover

PROBLEMS COVERED:

  1. Plastic Cover Came Off Display Panel

PROBLEM 1: Plastic Cover Came Off Display Panel

SOLUTION 1A: NCP the Part

If the plastic cover has come off your display, you may be able to get a replacement for free.


Old Cover:


Plastic Cover Came Off Display Panel B


New Cover:


Plastic Cover Came Off Display Panel C


AGENT ONLY-

Explain to the customer that a No Charge Part is available for this issue and then NCP the part.


Plastic Cover Came Off Display Panel A

  • Part Name: Window-Cover Disp

  • Part Number: DA64-03884B

SOLUTION 1B: Reattach the Original Cover

While you are waiting to receive your replacement cover, you will have to reattach the original cover. This will help prevent your fridge from getting damaged.

1. Please align the cover so it matches up with the panel.

Plastic Cover Came Off Display Panel D

2. Please press firmly on the cover, starting from the center and then working your way out to the edges of the cover.

Plastic Cover Came Off Display Panel E

SOLUTION 1C: Attach the New Cover

When you receive the new cover, please perform the following:

1. Please align the cover so it matches up with the panel.

Plastic Cover Came Off Display Panel F

2. Press down along the outside edges of the cover to seal the tape on its back. This will make the cover stick to the panel.

Plastic Cover Came Off Display Panel G

 
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