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Question
Why isn't my auto water fill pitcher filling?
Answer
- Ensure the water line is connected by dispensing
water. If no water dispenses, resolve that issue first using our water dispenser
troubleshooting guide.
- Unlock the control panel. For some fridge models,
the Auto Fill feature requires an unlocked control panel. Unlock it by touching
and holding the Door Alarm or Control Lock until you hear a chime (approximately
three seconds). Note: If you have a Family Hub fridge, skip to step 3.
- Activate the Auto Water Fill or Autofill Pitcher
setting. Steps may vary depending on fridge model:
- Regular fridges: Touch and hold Auto Water
Fill or Fridge on the control panel until ON illuminates.
- Family Hub Fridges: Access the Family Hub panel,
tap Apps > Fridge Manager > Fridge Settings > Auto Water Fill.
- Close the door. The pitcher will not fill when
the door is open.
- Check for error codes or blinking indicators.
Refer to our error code guide for refrigerators. If the problem persists, request
service.
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