Question:

What does the error code 7E or 7C mean on my refrigerator? How can I fix this issue?

Answer:

The error code 7E or 7C on your refrigerator indicates a temperature sensor problem in the Pantry, Flex Room, or Fresh Zone. This error code suggests that either the Open Sensor (suspected to be below -50 degrees C) or Short Sensor (suspected to be over 50 degrees C) might be malfunctioning. To resolve this issue, follow these steps:

Check the temperature sensors for any visible damage or issues.

Clean the sensors using a soft cloth and rubbing alcohol, ensuring no debris remains.

Reset the refrigerator by turning off the power for 30 minutes, then turning it back on.

Monitor the error code. If the error persists, contact a professional technician for further assistance.

Terms:

Error Code: A code displayed when an issue occurs within the appliance's system.

7E or 7C: The specific error code indicating a temperature sensor problem in the Pantry, Flex Room, or Fresh Zone.

Pantry / Flex Room / Fresh Zone: Compartments inside the refrigerator that may be affected by the error code.

Temp Sensor: A device responsible for measuring the temperature within the refrigerator compartments.

Open Sensor: A sensor that detects when a door or drawer is opened; it is suspected to be malfunctioning if its reading is below -50 degrees C.

Short Sensor: A sensor that detects when a door or drawer is closed; it is suspected to be malfunctioning if its reading is over 50 degrees C.