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Why Does My TV Not Retain My Settings? (TV Keeps Returning To Default Settings)
Cyber

All Samsung TV’s come with a Shop Mode or Store Demo function.  Designed for retailers who need a way to reset demo TVs to their factory settings automatically, these functions return a TV to its factory settings every 20 minutes or after the TV is powered off.

If your TV does not retain your settings, most likely it is in Shop Mode or Store Demo Mode. For instructions explaining how to turn off Shop Mode or Demo Mode, click the appropriate method below.

 
  Long Method
The long method uses the initial setup (Plug and Play) procedure to turn off Shop Mode.
  Quick Method
The quick method uses the buttons on your TV to turn off Shop Mode.
 
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