Issue

Fridge / Freezer / Ice Maker Making Noise (Refrigerator Noisy, Sound, Beeping, Chiming, Bubbling, Gurgling, Buzzing, Humming, Cracking, Popping, Grinding, Vibrating, Fan, Compressor, Water Valve, Motor)

Solution

• Please ask customer to describe the noise/sound.
• Try visual support to listen to the noise, if it's not making noise during the phone conversation, ask customer to record the sound and email the attachment for review.
• Below are the different noises that a refrigerator can produce and the causes:

1.  Fridge / Freezer / Ice Maker Making Noise (Refrigerator Noisy, Sound, Beeping, Chiming, Bubbling, Gurgling, Buzzing, Humming, Cracking, Popping, Grinding, Vibrating, Fan, Compressor, Water Valve, Motor)
2. Beeping, Chiming, or Door Alarm Noise
3. Bubbling or Gurgling Noise
4. Buzzing or Humming Noise
5. Cracking and Popping Noise
6. Grinding Noise
7. Rattling Noise
8. Snapping Noise

Terms:

• Decibel (dB): A unit used to measure sound intensity.
• Auto Defrost mode: A feature that periodically heats the interior refrigerator coils to prevent frost buildup.
• Flexing: The movement or bending of certain parts in response to rapid temperature changes.
• Control Panel: The interface used to adjust the temperature settings of the refrigerator.
• Cooling Off Mode / Demo Mode: A temporary mode designed for display purposes in retail stores, allowing potential buyers to feel the fridge's cooling effect without consuming excessive energy.