Home > Audio & Sound > Sound Issues > MTS Issue
MTS Issue
Cyber

Question:

 

What is MTS and how to turn it off?

 

Answer:

What is MTS?

MTS stands for Multi Track Sound. As the name implies, broadcasters use MTS to provide additional, secondary audio tracks. These tracks include:

  • SAP (Secondary Audio Program). This is the most common. Most often, SAP provides a sound track in French or Spanish.
  • Weather and traffic reports.
  • Descriptions of the action for the visually impaired.
  • Local radio broadcasts that may have nothing to do with what is on TV.

Some channels always have the multi track stream turned on in their broadcast, but do not always have an audio track playing. Other channels do not have any multi track options. Consequently, if you turn MTS on, you may hear regular audio on some channels, no audio on others, and Spanish (as an example), weather, or action descriptions, etc. on other channels.

How to turn MTS Off

To turn the MTS off, press MTS on the TV remote one or more times until the screen displays MTS: Off.

Important: If you press MTS and you see a "Not Available in Current Mode" message on the screen, you have Secondary Audio or MTS turned on in your cable or satellite box. The TV has nothing to with this problem, and you will have to contact your cable/ satellite provider to turn MTS off in your cable or satellite box.

 

 

 

 

Please contact our technical support team so that we can further troubleshoot your product over the phone and determine if service is needed. Click the phone support button below to receive a transaction number which will provide the technical support agent with the details of this session.


Was this article helpful?
 Yes  Somewhat  No
If none of the articles addressed your problem, please take a few minutes to describe the problem below.