Subject:

The Picture on my LED TV is Shaped Like an Hourglass

Answer:

If your LED TV's picture appears as an hourglass shape, it might require servicing. To confirm whether the issue is with the TV or the source device (e.g., DVD player, cable box, etc.), perform a Self Diagnosis test following these steps:

Turn on the TV.

Press the 'MENU' button on the TV remote or the TV itself.

Navigate using the up/down arrows to select the 'Support' section, then press 'ENTER'

Locate the 'Self Diagnosis' option using the up/down arrows and press 'ENTER'.

By default, the 'Picture Test' will be selected. Press 'ENTER'.

A picture will appear on the screen with options to select 'Yes' or 'No'.

If the problem persists, choose 'Yes' using the left/right arrows and press 'ENTER', then follow the onscreen instructions.

If the problem doesn't occur, select 'No' by pressing 'ENTER', then follow the onscreen instructions.



Terms:

LED TV - A type of television that uses Light Emitting Diodes (LEDs) as its backlight source.

Source Device - A separate electronic device connected to the TV, such as a DVD player or cable box, providing audio and video content.

Self Diagnosis - A built-in feature allowing the TV to perform tests on its functions and components to help identify potential issues.

Menu - A visual interface on the TV displaying various settings and options that can be adjusted using the remote control.

Up/Down Arrows - Navigation buttons on the TV remote or the TV itself used to move through menus and options.

Enter - A button on the TV remote or the TV itself used to select a highlighted option or confirm a choice.

Left/Right Arrows - Navigation buttons on the TV remote or the TV itself used to move between options within a menu.