Subject: Set-Top-Box

Answer:

Samsung does not offer support for operating your set-top-box. However, most set-top-boxes typically manage the following features:

Channel Control

Closed Captioning / CC

Secondary Audio Programming / SAP

Aspect Ratio (including Black Bars, Zoomed Picture, and Stretched)

Channel List / Guide functions

Picture-in-Picture / PIP - this may also be a TV function depending on your setup; many DVR boxes include the PIP function by default.

For assistance with these or any other channel functions, please reach out to your service provider.

Terms:

Set-Top-Box: A device that receives digital television signals and decodes them to display on your TV.

Channel Control: Enables switching between channels or radio stations provided by your service provider.

Closed Captioning / CC: A feature displaying text of spoken dialogue and sounds to aid viewers with hearing impairments.

Secondary Audio Programming / SAP: Provides additional audio tracks, such as alternate languages or commentary.

Aspect Ratio: Adjusts the screen format to fit the displayed content, managing black bars, zoomed pictures, and stretched images.