Question:

What should I do if half of my screen is black?

Answer:

If part of your screen is permanently black, first determine if the issue is with your TV or the connected device (e.g., DVD player, cable box, game console) by following these steps:

Turn on your TV.

Press MENU on the TV remote or the TV itself.

a. If you can see the entire menu, the problem lies with your connected device (DVD player, cable box, game console, etc.). Contact the manufacturer of the connected device for assistance.

b. If you cannot see the entire menu, the problem is with your TV and requires repair. Create an online service request for your TV.

Additionally, you can perform a Self Diagnosis for further troubleshooting.