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| I Am Connected With HDMI And I Have No Sound | |
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Question: How to fix no sound issue when connecting my Samsung TV to a video source using HDMI?
Answer: If you're experiencing no sound issues when connecting your Samsung TV to a video source (such as a DVD player, home theater system, or set-top box) via HDMI, ensure that the audio output of the source device is set to PCM audio. If it is set to Bitstream or Dolby, you may encounter sound problems. Refer to the user manual of your audio source device for specific instructions on changing the audio output setting to PCM audio.
In case you need further assistance:
Contact Samsung customer support by clicking the "Live Help - Start Chat" button when an agent is available. This will allow you to chat directly with a live technical support agent. Alternatively, click the "Phone Support" button, complete a service request with details of your issue, and then call the provided phone number to speak with a technical support agent.
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Please contact our technical support team so that we can further troubleshoot your product over the phone and determine if service is needed. Click the phone support button below to receive a transaction number which will provide the technical support agent with the details of this session.  |
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