Question:

How to fix the "hollow" sound issue on my TV and when should I use the SRS feature?

Answer:

When the audio sounds "hollow" (the background audio is at a normal level but the main audio is low), the TruSurround HD (SRS) is turned on in the TV. The SRS feature is very useful for enhancing certain broadcasts, but can also cause the TV to distort the sound if used improperly. Information on how and when to use the SRS feature is below.

How to Turn the SRS On/ Off

To turn the SRS feature On or Off;

1. Press the TOOLS button on your remote

 

2. In the Tools Menu use the ▲ or ▼ arrows to highlight "SRS TS HD"
3. Use the ◀ or ▶ to switch the setting ON or OFF

When to Use TruSurround XT (SRS)

Because most TVs have two audio channels (stereo), they cannot accurately reproduce a six channel (5.1 surround sound) signal. The SRS feature compensates for the lack of six channels by filtering the two channel audio to simulate a 5.1 channel sound.

The SRS feature is useful on broadcasts such as:

• Sporting Events. To enhance the crowd noise for a more realistic experience.
• Action Movies. To enhance sound effects and give the action more audio "punch".

Important: Any broadcast that does not fall into the above categories may sound "hollow" if the SRS is turned on in the TV.

Still Have Questions?

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