Subject: Rolling Line in Picture

A rolling line in your picture indicates one or multiple issues. Follow these steps to identify the cause:

Check for the rolling line across all sources (cable, component, HDMI, etc.).

If present on all sources, your TV might not be properly grounded.

Grounding issue can stem from the TV or the outlet it's connected to.

Inspect the outlet's grounding. If properly grounded, your TV requires servicing.

o Click the 'Create Online Service Request' button.

Otherwise, proceed to step 2.

If the rolling line appears only on one source, it might be due to electromagnetic interference, weak signals, or faulty wiring.

Possible Causes & Solutions:

Rolling Line on Cable Input

Turn off nearby electronic devices.

Switch channels to check if the issue persists.

If present on most channels, contact your service provider for stronger signals or replacement of faulty cabling/splitters.

Rolling Line on Composite (Yellow) Input

Ensure the connected device has interlaced scan output.

Replace the composite cable with a new one.

If the problem remains, the device might have an internal grounding issue. Test on another TV and contact its manufacturer for help.

Rolling Line on Component Video Input

Turn off nearby electronic devices.

Replace component cables with new ones.

If the issue persists, the connected device might have an internal grounding issue or defect. Test on another TV and contact its manufacturer for help.

Rolling Lines on HDMI Input

Replace the HDMI cable with another one.

If the problem remains, the connected device might have an internal grounding issue or defect. Test on another TV and contact its manufacturer for help.

If none of these solutions work, your TV requires service.