No Signal or Weak Signal

The No Signal or Weak Signal error message indicates the TV is detecting a connection, but it is not receiving a signal from that connection.

You may see this message when you select any device, an antenna, or a direct cable line as your source.

The conditions for receiving this error message and recommended solutions are listed below.

I Am Using a Direct RF (Coax) Connection from Cable or an Antenna

If you are using a direct RF (Coax) Connection from Cable or an Antenna as the video source, follow these steps:

1.  Turn the TV on, and then press the SOURCE button until the TV input is selected. If you still are not getting a picture, continue to Step 2.

2.  Make sure that your TV is connected properly and all the connections are firm.

3.  Connect this TV to another antenna or cable line that you know is working. If the TV displays a picture, the problem is not in the TV.

OR

Connect another working TV to this antenna or cable line. If you do not get a picture on the test TV, the problem is not in the Samsung TV.

I Am Using an RF (Coax) Connection Coming From A Cable Box, Satellite Box, Or Recording Device

 If you are using an RF (Coax) Connection coming from a Cable Box, Satellite Box, or Recording Device as the video source, follow these steps:

1.  Make sure the cable box, satellite box, or recording device is powered on.

2.  Turn the TV on, and then press the SOURCE button until TV is selected.

3.  Enter the 2 digit channel number that you use for an RF Output Channel. In most areas of the country, this would be either channel 3 or 4. If you do not know what your RF Output Channel is, contact your cable or satellite provider.

4.  If you are still unable to receive an image try Auto Programing the channels.

Any Other Connection Method

If you are using any external device and receiving the weak or no signal message, follow these steps:

1.  Confirm that the device is powered ON. Try unplugging the device and plugging it back in.

2.  Turn the TV ON, and then press SOURCE one or more times until you are on the input that you have connected the device to. For example: Confirm what connection is being used from the external device, and what port it is connected to on the TV. If the cable box is connected with an HDMI cable and is plugged in to HDMI 3 on the TV press source until HDMI 3 is selected and then press ENTER.

3.  Check your cable connection.

The No Signal or Weak Signal error message indicates the TV is detecting a connection, but it is not receiving a signal from that connection. You may see this message when you select any device, an antenna, or a direct cable line as your source.

The conditions for receiving this error message and recommended solutions are listed below.