Question:

The picture looks normal but the text on the top and bottom of the picture is cut off. The picture is bigger than the screen.

Answer:

Subject:  The picture looks normal but the text on the top and bottom of the picture is cut off. The picture is bigger than the screen.

Your TV can make a 4:3 picture cover a 16:9 screen by zooming.

Zoom mode enlarges the picture to fill the screen without distortion, but crops the picture on all sides so that it fits the screen properly.

In the example above, the 4:3 picture from earlier in this article has been zoomed to fill a 16:9 screen.

As you can see, the bottom of the boat has been cropped.

Cropping is most noticeable when you watch the news or a sporting event and can not see the news ticker or scores displayed at the bottom of the screen.

You can correct this condition by changing the aspect ratio or picture size of your screen.

Instructions are below.

If you have a set top box:

• Set the TV�s picture mode to 16:9 and use the aspect controls in the box to adjust the picture.
• Please refer to your set top box owner�s manual for information on how to adjust the aspect ratio on the box.
• The box should have aspect ratios similar to those on your TV such as stretch, zoom, and 4:3. 

If you are not using a set top box: 

• Set the picture size on the TV to 4:3. Your TV reduces the size of the picture to 4:3 so that it appears without distortion and adds black bars to the left and right side to fill in the areas of the screen not covered by the picture.
• Set the picture size on the TV to 16:9. The TV stretches the picture side to side to fill the screen, making objects and people in the picture look fatter but with no cropping.
• Set the TV�s picture size to Wide Fit. The TV adjusts the picture�s aspect ratio to fit the screen.
• This picture option is only available with a 1080i signal. 

Important:

The picture sizes and aspect rations available on your TV depend on your current source (HDMI, S-Video, Composite, etc.) and the resolution of the signal the TV is receiving.

To see a table that lists when the different aspect ratios and picture sizes are available on your TV, please click here.