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Adding an External Device
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Question:

How do I add an external device to my remote?

 

Answer:

Subject:  Adding an external device

 

To add an external device to the remote is a quick and easy process.

  1. Tap the Services tab.
  1. Tap the "Device Control" icon at the bottom of the screen.
  1. Begin by selecting the type of device you will be adding to the remote. Tap "Select" under Device Type and a list of device types will appear. Drag your finger to scroll up or down the list and tap on the device type that is the closest match to your device.
  2. For Example:

    Device List

    Note: After selecting a device you will have the option of editing the name to whatever you would like the device to be called.

    Tap "Edit"

    Erase current name and type in a new one

  1. Under "Source" tap the down arrow and select the source that the external device is connected to.
  1. Tap "Search Code Set" to see if the devices remote codes come pre-programmed in the remote.
  1. Drag your finger to scroll up and down through the list of manufacturers. If available tap on the name of the manufacturer of the Device.
  2. Note: If the devices manufactures name does not appear in the list tap the return symbol at the top and click here to read how to teach the IR commands to the Remote.

  1. The remote will indicate how many different IR code sets there are for the selected brand. Tap "OK" to continue.
  1. You will test the code list by seeing if it can turn off your external device. Tap "Send IR"
    • If the external device powers off the code set will probably control all other functions of your external device, Tap "Apply" to use the current code set.
    • If the external device does not power off press the > button to move to the next code set, repeat step 8 from the beginning. If you have tried all the code sets and none of them control your device you will need to manually teach your remote the IR commands of your device tap return , and then click here for instructions.

  1. You are now finished adding an external device. If you have nothing else to change in the setup tap "Done" and the device will be added to your "Services" tab.
  2. Note: If you need to make any adjustments to this device like re-naming the device, Changing the code set, teaching it some IR commands, etc. you can always return to this through the "Hot-Key" Menu, click here for instructions.

     

 

Please contact our technical support team so that we can further troubleshoot your product over the phone and determine if service is needed. Click the phone support button below to receive a transaction number which will provide the technical support agent with the details of this session.


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