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Learning IR Commands
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Question:

How do I teach the Samsung Touch screen remote to learn IR commands?

 

Answer:

Subject:  Learning IR Commands

 

The Samsung Touch screen remote has the ability to learn IR commands.

This is useful for if you have a device that does not have a code set pre-programmed into the remote, or a few buttons on the remote are not sending the correct IR code.

To teach IR command to the remote you will need the devices original remote.

Tip: Because the Touch Screen remote will need to receive the IR command from the external devices remote you will need to try and reduce any IR interference by turning off lights and avoiding direct sunlight.

If the touch screen remote is still having a problem receiving the IR command you may need to use some thing to block outside light, like in the example below.

A folded piece of paper being used to block outside light

Important: To learn codes you will first need to add a device to the touch remote.

  1. In the add remote screen tap "Learn"
  1. An Instructional message will pop-up explaining how to teach the remote. Tap Ok to continue.
  1. The usual remote control screen will appear after this. Buttons that have not been learned will be in gray. In this example we are programming a set-top-box so the first screen that appears is the number pad. You can navigate to any other remote screen by tapping on Navigation, Vol/CH, or swiping to the other screens.
  1. Aim the original remote at the IR receiver located in the lower left corner of the touch remote. Keep the two remotes apart by about 1 inch.
  2. IR Receiver

    Spacing between remotes

  1. Tap the button you would like the remote to learn (For example: The number 1 button). The button will blink until an IR signal is received or time runs out. Repeat this step for every button you would like to program.
  2. Awaiting IR Command

    Timed out

  1. After you have finished programming all the buttons you want to use tap "OK" in the top right.

     

 

Please contact our technical support team so that we can further troubleshoot your product over the phone and determine if service is needed. Click the phone support button below to receive a transaction number which will provide the technical support agent with the details of this session.


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