Subject:  

The Closed Captioning Feature Is Greyed Out (Cannot Be Selected)

Answer:

If the closed captioning feature is greyed out on your TV this means you are on an input that does not carry the CC signal.

The only two inputs that carry the CC signal are the coax (RF) and the AV (composite) inputs.

Any other input such as component or HDMI does not carry the CC signal so the TV cannot be set to display closed captionings.

Although the TV cannot be set to to decode closed captioning any device on the market that can output through inputs other than coax (RF) and AV (composite) is required to include a decoder for CC.

You can turn on this decoder in your external device and recieve CC on your TV.

If you do not know how to turn on the closed captioning decoder please contact the manufacturer or service provider of that external device for further assistance.

Here is an example of the closed captioning option in the User Settings option of a Motorola set-top-box.

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Terms:

Closed Captioning (CC): A feature that displays text on the screen to describe spoken dialogue, sounds, and other relevant information for viewers who are deaf or hard of hearing.

Coaxial (Coax): A type of cable commonly used to transmit audio and video signals, also known as RF (Radio Freguency) cable.

AV (Audio Video): Composite connectors that transmit audio and video signals together using RCA cables.

Component: A type of video connection that uses three separate cables (red, green, blue) to provide higher quality video compared to composite connections.

HDMI: High-Definition Multimedia Interface, a single cable capable of transmitting high-quality audio and video signals simultaneously.