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Through The Tools Menu
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Question:

How to change the sound mode using the Tools Menu?

 

Answer:

To change the sound mode through the Tools Menu follow the steps below:

  1. Press the tools button on your remote control. The Tools menu will appear.

  1. Use the ▲ or ▼ arrow to select "Sound Mode".
  2. Use the ◀ or ▶ arrow to select the desired sound mode.
  3. Wait 10 seconds or press EXIT to exit the tools menu.

If You Still Need Help

If you are still having a problem after following the steps above, please contact us for further support. When an agent is available, you can click the “Live Help – Start Chat” button below and begin chatting with a live technical support agent. You can also click the “Phone Support” button, fill out a service request with the details of this session, and then call in and speak to a technical support agent.

 

Terms:

 

Tools Menu: A menu accessed via the tools button on the remote control, containing various settings options.

Sound Mode: A setting that controls the audio output characteristics of the device.

Remote Control: A device used to operate the audio system wirelessly.

Live Help (Start Chat): A feature allowing real-time text communication with a customer support representative.

Phone Support: Access to customer support representatives over the phone.

 
 

Please contact our technical support team so that we can further troubleshoot your product over the phone and determine if service is needed. Click the phone support button below to receive a transaction number which will provide the technical support agent with the details of this session.


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