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Headaches Or Dizziness While Watching 3D Content
Cyber

Subject:  Headaches Or Dizziness While Watching 3D Content

Important:

If at any time you experience headaches or dizziness while watching 3D content, turn 3D off on the TV.

To turn 3D off, press the 3D button on the remote, and then select 3D Off.

 

  • Note that watching TV while sitting too close to the screen for many hours may weaken your eyesight.
  • Note that watching TV while wearing 3D Active Glasses for many hours may cause a headache or fatigue.
    • If you feel headache, fatigue or dizziness, stop watching TV and rest.
  • Some 3D pictures may startle or excite viewers.
    • The pregnant, elderly and epileptic and those suffering from a weak heart or serious carsickness are advised to avoid watching 3D pictures.
  • We don't recommend 3D pictures to those who are in bad physical condition, who are in want of sleep or who drank liquor.
  • When watching 3D pictures, ensure you do not place any object that is harmful or can easily be broken near you.
    • Being startled or deluding yourself into thinking that the 3D images are real may cause you to crush a nearby object or get injured trying to move your body.
  • Do not use the 3D Active Glasses for any other purpose than watching 3D pictures.
    • Wearing the 3D Active Glasses for any other purpose (as general spectacles, sunglasses, protective goggles, etc.) may physically harm you or weaken your eyesight.
  • Warning against Photosensitive (light sensitive) Epilepsy
    • Some viewers may see an unexpected image or flash while watching a game or certain pictures, or experience a stroke after watching certain patterned images.
      • If you or any of your relatives has a history of epilepsy or strokes, please consult a medical specialist.
  • If you have any one of the following symptoms or conditions while watching 3D pictures, stop watching immediately and rest: (If the symptom persists, please consult a medical specialist.)
    • dizziness, eye or facial instability, involuntary movement, cramps, clouded consciousness, mental disorder, disorientation or nausea
  • Parents’ careful attention is required particularly when children or teenagers are watching TV.
  • Please refrain from letting your children aged 6 or under watch 3D pictures.
 

Please contact our technical support team so that we can further troubleshoot your product over the phone and determine if service is needed. Click the phone support button below to receive a transaction number which will provide the technical support agent with the details of this session.


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