Problem
Beeping, Chiming, or Door Alarm Noise
Solution
- First, we need to confirm if the beeping
sound is coming from the refrigerator or another nearby device.
- Rule out other sources of beeping nearby
(smoke alarm with low battery, microwave with finished cooking).
- Ask customer to press the buttons on the
display panel and listen for distinct sounds.
- Intentionally leave the door open and
wait for the door alarm to go off.
- Check for objects blocking the door from
closing properly.
- Verify the fridge and freezer temperature
isn't too warm (if the temperature rises rapidly, the unit will start beeping
to warn the customer).
- Ask customer to turn off the refrigerator
or disconnect its power at the circuit breaker for at least 1 hour to reset
the computer board.
- If the unit is beeping and no error code
is appearing on the display, then it could be a door switch issue, or the
temperature has risen too rapidly - Service
is required.
Warning:
If doors were recently removed and reinstalled, the installer might have forgotten
to reconnect the cables.
Note: If
the customer calls back reporting the same issue after following the above troubleshooting
steps, then Service
is required.
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