Question:

Does Samsung provide support for set-top-box functions?

Answer:

No, Samsung does not provide support for using any of the functions in your set-top-box. These include:

Channel Control

Closed Captioning / CC

Secondary Audio Programming / SAP

Aspect Ratio (including Black Bars, Zoomed Picture, and Stretched)

Channel List / Guide functions

Picture-in-Picture / PIP (Note: This may be a TV function depending on your setup, but many DVR boxes have this function built-in.)

For assistance with any of these features and other channel functions, please contact your service provider.er.