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Cyber
Question:
How
to update my television's firmware through my home network?
Answer:
Note: Before checking for a new firmware upgrade you need to make sure your
TV is connected to your home network. Click here for information about
connecting your TV to your home network.
Follow these steps to update your televisions firmware through your home
network.
- With your television powered on, press the MENU button to open the Main
Menu.

- Use the ▲ or ▼ button to select the Support section of the
Main Menu, then press ENTER.

- Use the ▲ or ▼ button to select Software Upgrade, then
press ENTER.

- Use the ▲ or ▼ button to select
"By Online", then press
ENTER.
- A
dialog box will appear asking you to wait while the TV accesses the server.
If there is a firmware available the firmware download will begin automatically.
Note:
If there is no firmware available you will recieve the message stating that
there is no firmware available.
- When
your TV finishes installing the firmware update it will power off automatically
and then power back on.
Note:
Depending on your connection speed and file size a firmware update may take
10-15 mins.
If You
Still Need Help
If
you still need help after following the steps above, please contact us for further
support. When an agent is available, you can click the "Live Help – Start
Chat" button below and begin chatting with a live technical support agent.
You can also click the "Phone Support" button, fill out a service
request with the details of this session, and then call in and speak to a technical
support agent.
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