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Cyber
Question:
How
can I check my TV's firmware version?
Answer:
To
see the firmware version on your TV, follow these steps:
- With
your TV powered on press the MENU
button on your TV’s remote control.
- Use
the ▲ or ▼ arrow to select the Support section of the menu, and then press
ENTER.

Note:
The different sections of the menu are displayed on the left side of the
screen and sideways.
- Use
the ▲ or ▼ arrow to select “Software Upgrade”.
Note:
Do not press ENTER
just highlight “Software Upgrade”

- Press
the INFO
button on your remote control. The firmware version and chassis information
will appear at the bottom of the screen. The firmware version can be found
on the top line.

If You
Still Need Help
If
you are still having a problem after following the steps above, please contact
us for further support. When an agent is available, you can click the “Live
Help – Start Chat” button below and begin chatting with a live technical support
agent. You can also click the “Phone Support” button, fill out a service request
with the details of this session, and then call in and speak to a technical
support agent.
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