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Question:
How
to fix the "Not Available" message when using the external speaker?
Answer:
If you see a Not Available message, you have the "Speaker
Select" option set to "External Speaker". To return audio
to the television's internal speakers, follow these steps:
- With the TV on, press MENU, and then press ▼
arrow to highlight
the Sound Menu.
Note:
The Sub-Menu's name is displayed on the left side of the menu.

- Press ENTER, and then press ▼
arrow to "Speaker Select".
- Press ENTER. A
box will appear with options for "TV Speaker" and "External
Speaker".
- Press ▼
arrow to highlight
TV Speaker, and then press ENTER.
- Press EXIT to
exit the menu.
- Press
POWER to turn the TV off and check for the melody
If You
Still Need Help
If
you are still having a problem after following the steps above, please contact
us for further support. When an agent is available, you can click the “Live
Help – Start Chat” button below and begin chatting with a live technical support
agent. You can also click the “Phone Support” button, fill out a service request
with the details of this session, and then call in and speak to a technical
support agent.
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