Question:

What should I do if I'm experiencing issues like pixelization, tiling, or lines on my screen?

Answer:

First, try changing the source to another channel. If the problem disappears, it's not related to your TV. Next, test another device (like a different box or DVD player) on the same input that was causing trouble. Alternatively, connect your HD box (using the same cables) to another TV. If the issue follows the box, then the problem is with the HD box, not your TV.

If these steps didn't work, your TV needs repair. Start the service process by clicking the online service request button.

Technical Terms:

Pixelization - When the picture is distorted and looks like small squares (pixels).

Tiling - When the picture is divided into multiple smaller pictures (tiles).

Lines on screen - Horizontal or vertical lines appearing on the screen.

Box - A device (usually a cable or satellite receiver) connected to your TV.

Input - The port on your TV where external devices (like boxes or DVD players) are connected.

HD box - A high definition box that receives and processes signals for better image quality.

Service request - A request for assistance or repairs made through the manufacturer or service provider.