Question:

How can I tell if I'm receiving a digital high definition (HD) signal on my TV, and what should I do if I encounter issues?

Answer:

To determine if you're receiving a digital HD signal, check for two conditions:

The signal is digital.

The resolution is high definition (HD).

If both conditions are met, you are receiving a digital HD signal. Your picture should be clear and sharp, although the quality may vary depending on the signal strength. In general, you should see the clearest and sharpest image on your TV.

If you're experiencing issues with your picture quality, try performing a Self Diagnosis on your TV. For detailed instructions, click [here] (insert link).

If you need additional assistance, feel free to contact us for further support. When an agent is available, you can:

a. Click the "Live Help - Start Chat" button to chat with a live technical support agent.

b. Alternatively, click the "Phone Support" button, complete a service request with the details of your issue, and then call our technical support team for assistance.