Question:

How can I tell if I'm receiving a digital high definition (HD) signal on my TV, and what should I do if I encounter issues?

Answer:

To determine if you're receiving a digital HD signal, check for two conditions:

The signal is digital.

The resolution is High Definition (HD).

When both these conditions are met, you are receiving a digital HD signal. This results in a clear and sharp picture quality on your TV. However, the image quality may vary depending on the strength of the signal.

If you're experiencing issues with your picture quality, follow these steps:

Perform a self-diagnosis test on your TV. Click [here](insert link) for detailed instructions.

If needed, contact customer support for further assistance.

To reach our technical support team:

Click the "Live Help - Start Chat" button when an agent is available to chat with them directly.

Alternatively, click the "Phone Support" button, provide a service request with session details, and call to speak with an agent over the phone.