Question:

Why can't I find the Cineplex App in the Smart Hub on my TV?

Answer:

Cineplex App is available in Smart hub in Canada

Complaint:

I don’t see Cineplex App in SmartHub screen on my TV

Troubleshooting:

Check the Country Setting on the TV

Press 2 8 9     on the remote

Choose Canada from the list and press enter

Choose Yes to the agreement screen

This will update the Smart Hub on the TV and Cineplex will show up.

Terms:

Cineplex App: A Canadian entertainment app offering movies, TV shows, and more.

Smart Hub: A built-in platform on Samsung TVs that allows access to various apps and services.

Country Setting: A configuration option within your TV's settings determining the available apps and services based on your location.