Question:

How can I troubleshoot dark, dim, or faded picture on my screen?

Answer:

To fix this issue, follow these steps:

Start the Remote Manager (RM). This will help control your TV's settings remotely.

Turn off the Eco Sensor. This sensor adjusts the picture brightness based on the room's lighting conditions. Sometimes, turning it off can improve the picture quality.

Perform a picture test. This will check if there's an issue with the TV's display. If problems still happen after the test, go to the next step.

Do a factory reset. This will restore your TV's settings to their default values. However, remember that all your current settings will be erased! So, make sure to note down any important settings before doing this.

After the factory reset, set up your TV again using the instructions provided by your TV manufacturer. Once done, turn off the Eco Sensor again and perform another picture test.

Terms:

Dark Screen - When the picture on the screen appears very dark or black.

Dim Picture - When the picture on the screen looks less bright than usual.

Very Dark Picture - Similar to 'dark screen', but even darker.

Faded Picture - When the colors on the screen seem washed out or lighter than they should be.

Remote Manager (RM) - A tool that helps manage your TV's settings from a distance.

Eco Sensor - A feature that automatically adjusts the picture brightness based on the surrounding light conditions.

Factory Reset - A process that returns your TV's settings to their original state when you first bought it.