Home > Home appliance remote management (HRM) Home appliance remote management (HRM)     How to Activate HRM on the Family Hub Refrigerator   Issue with Display   Refrigerator Does Not Sound Like It Is Running   Troubleshooting For Water Dispenser   Troubleshooting For Ice Dispenser   Condensation Issues and Interior Lights   Unit Does not Stop Running When Door is Opened   Unusual Noise   Troubleshooting For Temperature   Check for Error Codes Using Diagnostic Mode   "Fridge temperature is weak". Explaining that it is normal condition   "Freezer temperature is weak'. Detecting the reason (Door open) at the diagnosis result and explain to users   “Fridge temperature is weak”. Making fridge cooler with Simple Fix function   “Fridge temperature is weak” symptom. Checking demo mode and changing the setting   “No ice.” symptom. Proceeding service request.   “No ice.” symptom. Explain to the user that the diagnosis result is normal.   “Dew formation”. Making Heater with Simple Fix function