Question:

How to set up an HDMI ARC connection?

Answer:

 To establish an HDMI ARC (Audio Return Channel) connection between your TV and a compatible audio device like a soundbar or AV receiver, follow these steps:

Ensure that both your TV and audio device support HDMI ARC. Check the product specifications or user manual to confirm this. If the feature isn't available, the ARC connection won't work.

Use the correct HDMI cable and connect it to the designated HDMI ARC ports on your TV and audio device. Mismatched connections might lead to issues.

Enable HDMI CEC (Consumer Electronics Control) or AnyNet+ on both devices. This feature allows seamless communication between your TV and audio device through the HDMI ARC connection. If disabled on either device, the ARC connection may fail.

Verify that the HDMI CEC/AnyNet+ settings are enabled on your audio device, particularly the soundbar. Some models require additional configuration within their internal menus.

Disconnect the power cords of both devices for 2-3 minutes, then reconnect them one by one. This action resets the devices and refreshes their configurations.

Initialize your Samsung soundbar or receiver, and try setting up the HDMI ARC connection again. If the issue persists, contact customer support for further assistance.