PROBLEM 1:

Unit is Tripping the Circuit Breakers

SOLUTION 1A:

If you believe your Samsung fridge is tripping the circuit breakers in your home, please check if you are using a power strip to power the fridge:

• If you ARE using a power strip:
  
  
  • Please plug the fridge directly into the wall socket. Some power strips do not have the capacity to power large electric units, especially when more than one device is connected to the power strip.
    
    
    
• If you are NOT using a power strip:
  
  
• Please try a different power outlet. If the issue persists, your fridge may require service.

AGENT ONLY-

• If the unit IS in warranty, proceed with a transfer to service dispatch (2000 ticket, pending).
  
  
• If the unit is OUT of warranty, recommend and ASC from the ASC locator on samsung.com/ca.