PROBLEM:

Dryer Is Hot To The Touch

SOLUTION:

   The heater is located on the lower rear right side, when facing the front of the dryer (see picture below)

   The heater is responsible for producing the heat that dries clothing, and it is seated 1-inch away from the right side frame of the dryer.

   The longer the dryer is operating, the hotter the right side frame might get.

   It is important to leave at least 1-inch distance between the dryer sides and any other objects, like a wall or washing machine.

   And 5 inches between the back of the dryer and the wall, inspect the dryer duct to see if it's crushed or kinked (see picture below)

   Do Not operate the dryer in a confined and closed space, dryers take air from the room and blows it outside.

   And do not place anything on top of the dryer panel.

   Doing so will prevent the dryer form overheating.

   Keep in mind that the temperature inside of the unit is may reach up to 80C (176F) degrees depending on the cycle.

   To heat the drum to the highest temperature setting, the heater has to run at an average temperature of 100C (210F) degrees.

   The coolest cycle is the "NORMAL" cycle with "ECO" mode turned ON.

   If the right side wall of the dryer feels hot/warm to the touch, it is because of the heat being produced by the heater.

   Additionally, if there is a blockage of any kind in your ventilation, this can trap heat in the housing of the dryer, causing it to feel hotter.

   Please run the "vent blockage test" cycle to confirm if the airflow is restricted (see user manual).

   If the message "CLg or Cg, C8 or C80, C9 or C90" appears on the display, it means the airflow is restricted somewhere.

   Please ask customer to call a duct cleaner, to clean and test the duct and request a detailed report to prove that it's clean, then call us back for service if the issue persist.

Warning: If the dryer feels extremely hot to the touch, or has a burning, or smoke coming off the machine, then please ask customer to unplug the dryer or turn OFF circuit breaker and set up service

Heater Location:

Kinked Duct:

Crushed Duct: