Problem:

Moisture in Dryer or Dripping from Vent

Solution:

Check if your dryer has steam-dry cycles.

If using steam-dry, some moisture is normal.

If not using steam-dry or if the dryer doesn't have this feature, check for clogged vents.

Detach vent hose, wipe off moisture with a dry towel.

Run a normal, timed-dry heating cycle.

If no more moisture, vent is clogged and needs cleaning.

Agent Only: This is not a service issue and not a problem with their machine.