Question:

 Why isn't YouTube working on my Family Hub refrigerator?

Answer:

Since September 2019, there has been an issue with YouTube due to a change in their server function. This change prevents some videos from playing on Family Hub refrigerators. As a temporary solution, you can switch to desktop mode until a future software update resolves the issue.

Terms:

Desktop mode - A viewing option that displays the web page layout as it appears on a computer screen, allowing access to all features and functions of the website.

ETA (Estimated Time of Arrival) - A term used to indicate when a particular event or shipment is expected to arrive or occur.

There is no ETA for the Google software update