Guide for All Recipe application error "Currently we are facing problem. All Recipe server is down"

Q1. All Recipe application is not able to run (FHUB4.0)

     - it displays some error message "Currently we are facing problem. All Recipe server is down."

A1. All Recipe App is changed to Smart Recipe App, and is no longer available to run it.

Smart Recipe App is able to download thru OTN (over the network) updates as Below

  1. Check whether S/W version is old version or not

     - if the version is FHUB4* released before Oct 2019, then a S/W Update needs to be completed

Note: FHUB4M indicate Family Hub 4.0 and 20190619 indicates the SW released date.

2. Click Settings Icon on Home Screen

3. Click About Family Hub on Settings View

4. Click Update Button of Software Update

 Note: If S/W update button is not activated

   - Turn off and On Power Switch of Door Part in order to download from OTN server.