Question:

How do I turn off the voice guide on my Samsung TV?

Answer:

Subject:  Voice on TV announces everything I do

Samsung provides many accessibility options for our customers.

One of them is the Voice Guide, which will announce everything you do on the TV.

Turning it off will stop the TV from saying everything you do.

If your TV is announcing everything you do, then Voice Guide is turned on.

Voice Guide is an accessibility function to assist users who are visually impaired.

To turn off Voice Guide, navigate to Home > Settings > General > Accessibility > Voice Guide Settings > Voice Guide.

The Accessibility menu can also be reached by holding the volume button on the remote.

This is typically how the feature gets turned on accidentally.

If you find that these steps don't match your TV, you can check the user manual for your TV.

If you are unable to disable the voice and need assistance, please contact us.