Question:

What should I do if my Samsung TV won't turn on?

Answer:

Subject:  Samsung TV won't turn on

Troubleshooting a TV that won't turn on can be tricky.

In some situations, it may actually be on, but just showing you a black screen.

The key is the red standby light, a little red light at the edge of the TV that you aim the remote at.

In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).

Is your red standby light on, off, or blinking?

TV won't turn on, and the red standby light is on

It is normal for the red standby light to be lit when the TV is turned off (as long as it is plugged in and receiving power).

But if the TV still won't turn on when you try, the only thing left to rule out is the remote.

• First, try turning on the TV without the remote. (The Power button's location varies depending on your TV's model. If you are not sure where it is located, see your user manual.)
• If the TV turns on this way but not with your remote, troubleshoot the remote.
• If your TV still will not turn on, visit our Support Center to request service.

TV won't turn on, and the red standby light is off

• When the red standby light is off, the TV either doesn't have power, or it's turned on and the screen is just black.
• Some TV models have a single button control. For information on where the button is located, see your user manual.

Without using the remote, press any button on your TV except Power.

• If anything appears on screen when you interact with the controls, this confirms your TV is on.
• You can continue troubleshooting in our guide for TV has no picture or a black screen.
• If the TV's controls cause anything to appear on the screen but the remote doesn't, then make sure to also troubleshoot your remote.

Unplug the TV for 30 seconds, and then plug it into a working outlet.

• The next thing we want to rule out is a power issue. Leave the TV unplugged for 30 seconds, and when plugging it back in, plug it directly into an outlet you know works (you can test the outlet with another device, like a lamp).
• If the red standby light comes on (and doesn't flash or blink), your TV is receiving power and will probably turn on now.
• This means there is an issue with the original outlet, or the surge protector if you were using one.
• If it still doesn't turn on even though the red standby light is now on, continue troubleshooting in the section for TV won't turn on, and red standby light is on.

Request service if the standby light is still out.

• If after trying a new working outlet, the standby light never comes on, and the TV will not turn on, its time to request service.

TV won't turn on, and the red standby light is blinking

• Surge protectors may eventually wear out and stop providing the necessary voltage for your TV.
• If you're using one, make sure that you rule this out before you set up service for a blinking red standby light.
• Otherwise, this is a sign that something is wrong with your TV, so visit our Support Center to request service.