Question:

How do I fix the issue with signing into the Apple TV app?

Answer:

To resolve the issue of being unable to sign into the Apple TV app, follow these steps:

Open the Apple TV app on your smart TV, streaming device, or game console.

Navigate to the Settings menu.

Choose "Reset Apple TV app and Apple Music" (for smart TVs and streaming devices) or "Reset Apple TV app" (for game consoles). This action will sign you out of your account on that device, remove your personal information, and potentially reset the Apple Music app if you're signed in to both apps.

After completing the reset process, try signing back into the Apple TV app.