Problem:

Error message when updating TV apps

Solution:

Delete and reinstall the affected app:

Press Home on the Samsung remote.

Select APPS > Settings.

Go to the app, then select Delete and confirm.

Reinstall the app.

Perform an App Reset using RM tools (for pre-installed apps):

Access the TV via RM tool and select Factory Menu > SVC > Reset > App Reset.

Use the right directional button to process the App Reset.

Note: This is NOT a service issue. Do NOT transfer to service. Affected models include 2017 Smart TVs, and affected apps are UFC TV, Digital Concert Hall, MODALISBOA, MUBI, Spotify, and Showtime Anytime.