Question:

How to perform a Self Diagnosis test on my TV?

Answer:

To perform a Self Diagnosis test, follow these steps:

Turn the TV on.

Press MENU on the TV remote, or on the TV itself.

Select the Support section of the menu, and then press ENTER. Note: In some menus, the section names are displayed on the left side and sideways.

Select the Self Diagnosis option, and then press ENTER.

When the Self Diagnosis menu appears, press ENTER. The Picture Test will be selected by default.

Note: If you want to perform a Sound Test, press the arrow button to select Sound Test, and then press ENTER.

Follow the on-screen instructions during the Picture Test:

If the problem still occurs, select Yes, press ENTER, and then follow the instructions.

If the problem does not occur, press ENTER to select No, and then follow the on-screen instructions.

Terms:

MENU: A button on the TV remote or TV itself that opens the main menu.

Support: A section in the TV's menu that provides assistance for troubleshooting and settings.

ENTER: A button on the TV remote or TV itself that confirms or selects a choice in the menu.

Picture Test: A part of the Self Diagnosis test that checks the TV picture for issues.

Sound Test: Another part of the Self Diagnosis test that checks the TV sound for issues.