Question:

How do I access 4K content and surround sound on the Cineplex app using my Samsung TV?

Answer:

To enjoy 4K content and surround sound on your Samsung TV using the Cineplex app, follow these steps:

Ensure your Samsung TV is one of the compatible models between 2015-2020 (and soon, 2021).

Download and install the Cineplex app on your Samsung TV.

Launch the Cineplex app and navigate to the settings menu.

Select the audio output option and choose the surround sound preference suitable for your home theater system.

When selecting a movie or show to watch, look for the 4K symbol indicating high-quality video content.

Sit back, relax, and enjoy your chosen film or program in stunning 4K resolution and immersive surround sound.

Note: Samsung TVs are currently the only manufacturer supporting 4K resolution on the Cineplex app, compared to competing brands like Brand B and X. For more detailed instructions or troubleshooting, visit the Cineplex help center article linked below.

Terms:

4K Content - Refers to videos with ultra-high definition (UHD), providing four times the pixel count of Full HD (1080p) content, resulting in sharper and clearer images.

Surround Sound - A multi-channel audio reproduction technique for creating an immersive listening experience, simulating different sounds coming from various directions within a room.

Compatible Models - Samsung TV models capable of running the Cineplex app and offering 4K resolution and surround sound capabilities.

Cineplex App - A streaming service provided by Cineplex, allowing users to rent or purchase movies and television shows.

Resolution - The level of detail in an image or video, measured by the number of pixels displayed horizontally and vertically. Higher resolutions result in better picture quality.

Brand B and X - Competitor TV manufacturers.

FAQ - Frequently Asked Questions, a collection of commonly asked questions and their corresponding answers.

See the list of movies and specials available from June 9th -27th 2021.