PROBLEM : Apps are not working on TV

SOLUTION :

The following issues may occur when using apps on your Samsung TV:

App does not open

App is not working

App displays an error message

Apps are missing

Smart Hub is not working

To resolve these issues, follow these steps:

Check the Smart Hub connection.

Uninstall and reinstall the affected apps.

Reset the Smart Hub, then reinstall apps.

Perform an App Reset.

Temporarily change the country code to another region, then switch back to Canada.

Perform a Factory Reset on the TV.

Note: If an error message instructs you to wait for 4 - 8 hours, the Samsung server might be undergoing maintenance.