Question:

How can I adjust the volume on my TV when it's not working?

Answer:

If your TV volume isn't working and you see "Not Available," try changing the speaker settings. Here's how:

Turn on your TV and press MENU.

Find and select the Sound Menu (it'll show up on the left).

Choose Speaker Select and press ENTER.

Pick TV Speaker from the options and press ENTER again.

Press EXIT to go back to watching TV.

If this doesn't fix the issue, give us a call for more help!

Terms:

Volume - The level of sound coming from your TV.

Not Available - Means the feature can't be accessed right now.

Speaker Settings - Controls whether your TV or external speakers play sound.

Sound Menu - The section in your TV settings for adjusting audio.

Sub-Menu - A smaller menu inside a larger one.

ENTER - The button you press to choose an option on your remote.

EXIT - The button you use to leave a menu and go back to watching TV.