PROBLEM :

Malicious Process Has Been Blocked message on TV

SOLUTION :

-AGENT ONLY-

Customers who own a 2017 or 2018 Samsung Smart TV may see a Smart Security Notification that reads: "A malicious process has been blocked (Process: libevdev.so.2.0.3)."

The Smart Security Notifications may display more often than some customers would like. Please follow these steps to enable the Smart Security Scan, remove the notifications, and cold boot the TV:

1. Press the Home button on your remote, and select Settings.
   
   
2. Select General, and then select System Manager.
   
   
3. Select Smart Security, and then select Scan to run the Smart Security Scan.
   
   
4. Next, press the Home button on your remote. and select Notification.
   
   
5. Select Delete All Notifications.
   
   
6. The final step is to cold boot the TV. Unplug the power cable, wait 30 seconds, and then plug the power cable back in.
   
   Note: You can also keep the TV plugged in, turn on the TV, and then press and hold the Power button on your remote for five seconds.

As of today, this issue should have been corrected by a software update.