Question:

How can I fix my TV's intermittent Wi-Fi connection?

Answer:

To resolve the issue of intermittent Wi-Fi on your TV, follow these steps:

Inspect the Ethernet cable connecting the modem to the router. Ensure it isn't damaged or twisted. Replace the cable if necessary.

Adjust the distance between the router and the TV. Keep them within 50 feet (~15 meters) for optimal performance. Factors affecting signal range include the type of router, its internal antenna, nearby electronic devices, and wall materials.

Change the router's Wi-Fi channel to one between 11 and 13 instead of channels 1 through 10. Enable the 2.4 GHz band if using a dual-band router.

Connect the TV via a wired connection to check if the intermittent network issues persist.

a. If the problem remains, either the router or the TV may need servicing.

b. If the problem disappears, the issue lies with the router managing wireless traffic. Contact the router manufacturer for additional support.

Temporarily bypass the router by connecting the TV directly to the modem or testing the TV on another network.

a. If the network issues continue, the TV needs servicing.

b. If the network issues stop, the problem is with the router handling wireless traffic. Contact the router manufacturer for further help.